Splantern

ULTIMATE UX DICTIONARY

Consumer Confusion

Hybrid effect with multiple underlying causes. Consumer confusion is a state of mind that leads to consumers making imperfect purchasing decisions or lacking confidence in the correctness of their purchasing decisions. Choice Overload (Paradox of Choice) – Occurs when the set of purchasing options becomes overwhelmingly large for a consumer. Similarity – Similarity is where …

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SDT: Internalization

Internalization refers to the active attempt to transform an extrinsic motive into personally endorsed values and thus assimilate behavioral regulations that were originally external. Internalization is identified through 4 extrinsic motivations: EXTERNAL REGULATION INTROJECTED REGULATION IDENTIFIED REGULATION INTEGRATED REGULATION